Refund Policy

All Sales Are Final
Due to the nature of our products/services, we do not offer refunds, returns, or exchanges under any circumstances once a purchase has been completed.

Please be sure to review your order carefully before submitting your payment.

Exceptions
We only consider exceptions in the rare event that:

You receive a completely different item than what you ordered

Your item arrives damaged or defective

In such cases, please contact us within 3 days of receiving your order at velouraplug@gmail.com with photos and a detailed explanation. We reserve the right to approve or deny any exception requests at our sole discretion.

By completing a purchase on our website, you agree to this No Refund policy.

If you have any questions, feel free to contact us at velouraplug@gmail.com